Frequently Asked Questions
Everything you need to know about Okhai’s handcrafted fashion and heritage.
How do I know my size in Okhai apparel?
We provide a detailed size chart on every product page. Since our garments are handcrafted, we recommend checking your measurements against our guide to ensure the perfect fit.
What is the estimated delivery time for my order?
Orders within India are typically delivered within 7-10 business days. International shipping may take 15-20 business days depending on the destination and customs clearance.
Are the colors of the products accurate?
We strive to display the colors as accurately as possible. However, because our products are hand-dyed and handcrafted, slight variations in color and weave may occur, adding to their unique charm.
What is your return and exchange policy?
We accept returns and exchanges within 15 days of delivery, provided the items are unused, unwashed, and have all original tags intact. Sale items are generally final sale.
Do you offer international shipping?
Yes, Okhai ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
How should I care for my handcrafted garments?
To preserve the hand-embroidery and natural dyes, we recommend hand washing separately in cold water with mild detergent or dry cleaning for the first few washes.